Perhaps the greatest website. Ever.

March 4th, 2010 | 8:20 pm | Categories: Writing

I am a faithful follower of many, many websites. I start every day reading a half dozen newspaper websites. Then there’s NPR, The Onion, and more blogs than I can count. They all bring happiness to my day and information to my brain. Continue reading…

Social Media – Bigger than you think

January 22nd, 2010 | 6:19 pm | Categories: Social Media

You know that social media is big, omnipresent, relentless, growing exponentially every single second, yes? Well, it’s bigger than you think. Continue reading…

Social Media Policy

January 19th, 2010 | 7:16 pm | Categories: Social Media

You know how your parents always said that their rules were meant to protect you, not just Hoover out all the fun you ever hoped to find in life? That would work for having a social media policy in place at your office as well. Continue reading…

Bad news: Not if; when.

January 19th, 2010 | 7:12 pm | Categories: Crisis Communication

When your business experiences a significantly adverse incident or series of events that have the potential to seriously damage your organization’s people, operations or reputation, that’s not just bad PR, that’s a crisis. Continue reading…