Archive for the ‘Utilities’ Category

Effective Issues Management Requires Imagination

November 24th, 2010 | 3:22 pm | Categories: Crisis Communication, Public Relations, Utilities

All across America, electric utilities (including many of our friends in the electric co-op world) are installing a new generation of smart meters that will help them deliver better service and improve the reliability of the nation’s electric grid. Continue reading…

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Baseball can teach us a lot about celebrating tradition while looking toward the future

November 1st, 2010 | 1:45 pm | Categories: Public Relations, Utilities

The Super Bowl might be America’s most spectacular sports championship, but the World Series is the championship with the most tradition and history…and as a kid who grew up in a community that’s nearly 150 years older than our country, I really dig tradition and history. Continue reading…

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Are you sporting a digital mullet?

October 11th, 2010 | 12:42 pm | Categories: Design, Public Relations, Social Media, Utilities

One of the public relations groups I follow on LinkedIn has recently been debating the merits of freelancers, independent consultants, and other self-employed professionals using an email address from AOL, Hotmail or Yahoo for professional purposes. Continue reading…

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Earning respect and loyalty by embracing criticism

October 5th, 2010 | 12:51 pm | Categories: Crisis Communication, Social Media, Utilities

If you’re pleased with our work, tell a friend. If you’re not, tell us. I remember the first time I read that expression. Continue reading…

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Rural America deserves equal broadband access.

March 9th, 2010 | 6:11 pm | Categories: Utilities

You flip a switch, and the lights come on. You pick up the receiver, and you get a dial tone. No matter where you are in America, that’s how it’s supposed to work, right? Continue reading…

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